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Terms and Conditions

Welcome to the Topman terms and conditions, which apply to all items ordered from Topman. Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.

 

We may change these terms and conditions from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order.

 

Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.

We offer two delivery options for customers in the United Kingdom: (1) Standard Delivery and (2) Nominated Day Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see What are your delivery options in the Delivery section of our FAQs.

 

Please note that we do not deliver to the Channel Islands and BFPO addresses.


Alternatively, you can collect your items from one of our stores in the UK (excluding stores in department stores). For further details, please see the Collect From Store section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method.

 

If you have any questions concerning delivery of your order, please contact our Customer Services Team. 

 

 

We may run delivery promotions from time to time. Please see Promotions section of these terms and conditions to check whether we are running any at this time. 

We offer two delivery options for international customers outside the United Kingdom: (1) Standard Delivery and (2) Tracked and Faster Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see Do you provide international delivery?, in the Delivery section of our FAQs.


Please note that we do not deliver to the Channel Islands and BFPO addresses.


If you have any questions concerning delivery of your order, please contact our Customer Services Team.

Any items ordered remain our property until we recieve full payment.

We accept American Express, Visa, Visa Delta, Visa Electron, Maestro, MasterCard, Solo, Arcadia Group Store cards, PayPal, Alipay and China UnionPay.

 

If you have paid on your debit, credit or charge card you will only be charged once the goods have been dispatched to the delivery address. We will email you to confirm dispatch.

 

Please see www.paypal.com for information on PayPal payments.

 

The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. The delivery charges will depend on the delivery option that you choose and will be shown during the checkout process.  

 

FURTHER INFORMATION FOR OVERSEAS CUSTOMERS 

We charge you for your order in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Please note that customers outside of the European Union will be liable for any import duty or other taxes, fees and charges that are applied by customs or other authorities in the country of receipt. If you are unsure about whether these duties, taxes and charges might apply to your order, you should contact your local tax or customs authorities.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

 

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure set out in our privacy policy. (View the privacy policy).

ONLINE SHOPPING MADE SAFE

We are working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online. Please click here to find more information and how to register your card.


Please note: If you choose not to register during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.

STUDENT DISCOUNT ONLINE

Student Beans members and Unidays members receive 10% off purchases with a valid Student Beans or Unidays membership. To redeem your discount online, login through the Student Beans or Unidays verification platforms. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. Discount is only valid for Student Beans members and Unidays members and is non transferable.

 

STUDENT DISCOUNT INSTORE

Students receive 10% off purchases with any valid student card. We do not accept Student Beans in store.To redeem the discount please show a valid student card at the checkout. Discount is not available on giftcards or store card payments. We reserve the right to terminate this discount without notice. We reserve the right to not accept ID that we deem invalid or fraudulent.

 

 

 

 

We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt, in the case of returns by post, and 28 days of receipt, in the case of returns to store (excluding department stores).

 

To return an item by post, customers in the UK may use the freepost returns label included within their order. Customers in EIRE must return unwanted items at their own cost. See Returns by post (all countries) for details.

 

Refunds will be credited to your original method of payment. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first. Any remaining balance will be paid back to the other payment method originally used. 

 

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose.

 

Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

 

Please note, not all items can be returned to store. All items that are part of our concession brand collections can only be returned by post. These items are clearly marked on your despatch note with an ‘**’ at the end of the product description.


You also have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.

 

Your statutory rights are not affected by our returns policy.

 

Buy Now Pay Later Orders - Orders purchased using Buy Now Pay Later (Klarna) can only be returned to the website.

 

We guarantee to refund any item purchased on our website that you are not completely happy with when you return it to us in a saleable condition by post within 14 days of receipt. International purchases can only be returned by post, and our stores outside of the UK and the Republic of Ireland currently do not offer refunds or exchanges on any items purchased online.

 

You are required to return unwanted orders at your own cost. See Returns by Post (all Countries) for details.


Refunds will be credited to your original method of payment. Orders using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first. Any remaining balance will be paid back to the other payment method originally used.

 

In the interests of hygiene we do not offer refunds on underwear or swimwear if the hygiene seal has been removed, or pierced jewellery or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose.

 

Please also note that items must be returned with all of the barcode tags intact and with the despatch note you received enclosed.

 

If you are a customer in the European Union you have the right to cancel your contract with us and return your items by post within 14 calendar days from the day after the date you received your order. Please see RIGHT TO CANCEL (EU CUSTOMERS) for details.

 

For your convenience, customers in the UK and Republic of Ireland can go to their nearest store to return an item, excluding those in department stores. Please ensure that you take your despatch note with you as your proof of purchase. You will also require the card that was used to purchase the order online. If you are not the cardholder for the order, they will need to be present at the time of return to store to accept the refund back onto their credit/debit card.

 

Republic of Ireland customers - Please note: refunds in-store for items bought on-line will be paid in Euros by applying Arcadia's current commercial exchange rate to the sterling price for the item on your despatch note.

 

International customers - Please note: unfortunately we currently do not offer refunds or exchanges on items bought on our website to stores outside of the UK and Republic of Ireland. We are sorry for any inconvenience this may cause you

You can return an item by post within 14 days of receipt. Customers in the UK will receive a freepost returns label with their order. International customers and customers from EIRE will not receive a freepost returns label and are required to return unwanted orders at their own cost.

 

Please see How do I return an item by post? in the Returns section of our FAQs for information on how to make a return by post.

 

Please allow 28 days from the day the parcel is posted for your refund to be processed. The refund will be processed once your goods are received into our warehouse. We will email you to let you know once your parcel has been received and your refund has been processed.


Please note that it may take 2-3 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from Topman. If a debit/credit card that was used to purchase the items expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

 

If you experience any difficulties with the online returns process please contact our Customer Services Team.

RETURNING GOODS BOUGHT AS SPECIAL OFFERS
If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for £20.00') you will be refunded the full price of that item less the total discount given in the offer. If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.

 

For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.

 

RETURNING GOODS WHICH ARE OF UNSATISFACTORY QUALITY OR UNFIT FOR PURPOSE

Customers in the UK and EIRE can return these items to us using the freepost returns label enclosed with their order or download a freepost returns label here. Alternatively you can return them to our UK or EIRE stores (excluding those in department stores). Refunds will be credited to your original method of payment.

 

International customers can only return these items by post.

 

For further information on how to return items by post please see How do I return an item by post? in the Returns section of our FAQs.

 

In addition to our returns policy, if you are a customer in the European Union you have the right to cancel your contract with us within 14 calendar days from the day after the date you received your order. This right does not apply to the following items: (1) items that have been sealed for hygiene reasons (e.g underwear, swimwear or pierced jewellery) if the seal has been broken; (2) CDs and DVDs if the seal has been broken; and (3) items that have been made to the customer’s specification or that are personalised. You will be responsible for the cost of returning a cancelled order to us.

 

To exercise your right to cancel follow the steps below:

 

1. Log into your account at Topman.com, download the cancellation form provided in the “my account” section and include it with the items when you return them. You can also complete and submit a web version of the Cancellation Form. Alternatively, write to us by email customer.service@topman.com or include a letter with the items when you return them.  Please state that you wish to cancel your contract and include your full name, address and order number. 

 

2. Return the items to us by post at your own cost and no later than 14 calendar days after the day that you sent us the Cancellation Form or other written notice of your cancellation. Please download an International returns label and once completed, affix it to the parcel and take it to your local posting office.   


We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our Standard Delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

 

Please note: if you do not wish to cancel your entire contract and just want to return some of the items in your order you can return them in accordance with out standard return policy. Please see either UK Returns Policy or International Returns Policy (depending on where you are) for details.
                                                                                                                                                                                                                                                                                                                                                 

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We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

 

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

 

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

 

Topman does not allow its cosmetic products to be tested on animals, either during the production process or in the finished state.

When you place an order on our website we shall email you an order confirmation email. Our acceptance of your order does not take place until despatch of the order, at which point the contract for the purchase of goods will be made.

 

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before clicking the ‘CONFRIM & PAY’ button.

 

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice. We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

 

* The product ordered being unavailable from stock

 

* Our inability to obtain authorisation of payment

 

* The identification of an error within the product information, including price or promotion

 

* If we suspect any fraudulent activity

 

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure.. Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

 

Goods are subject to availability. As there is a delay between the time when the order is placed and thetime when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

 

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.

 

 

PRIVACY POLICY

References in this Privacy Policy Statement to "we", "us" and "Topman" are to Top Shop/Top Man Limited (Trading as Topman). At Topman we are committed to maintaining your privacy. Our privacy policy statement is given below. If we make changes to this policy, we will notify you by updating this statement on our Website.

WHAT INFORMATION DO WE COLLECT?
We ask for your name, telephone number, home address, email address and age for competitions, sweepstakes, or newsletter sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.

WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Topman. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:

•    All email messages and email newsletters will contain information on how you can unsubscribe; or
•    Send an email to our customer services division on our feedback form writing "unsubscribe" in the subject heading; or
•    Call our customer services division - see the "Contact Us" section; or
•    Write to us at: Customer Services, Arcadia Group Limited, Colegrave House, 70 Berners Street, London W1T 3NL

In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.

WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research, marketing and advertising services (including advertising on third party websites, social media networks and profiling) and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Topman. We may share your information with other Arcadia Group companies for internal business purposes (for example administering e-receipts or responding to customer queries). We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other Arcadia group companies in connection with the above purposes. Any such transfer of your personal data will be carried out in compliance with applicable laws and we will treat the information in a manner consistent with this Privacy Policy Statement. However, we will not pass your information on to any other Arcadia Group companies or other third parties for their own marketing purposes unless you have agreed for us to do so.

COOKIES
This website uses Cookies. For more information please see our Cookie policy.

LINKS TO THIRD-PARTY SITES
In an attempt to provide you with increased value, we may from time to time include third party links on our Website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our Website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.

PRIVACY OF CHILDEREN ON OUR WEBSITE
Our Website is not intended for use by children under the age of 13, and we will not knowingly collect any information from any person below the age of 13.

SALE OF ASSETS
In the unlikely event that Topman or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

 

KLARNA

We work with Klarna AB to offer our customers more convenient methods of payment. Klarna AB (“Klarna”) is a provider of financial services. Klarna's principal place of business is at Sveavägen 46, 111 34 Stockholm, Sweden. Klarna is registered with the Swedish companies register under the registration number 556737-0431 and licensed by and under the supervision of the Swedish Financial Supervisory Authority (www.fi.se), Box 7821, 10397 Stockholm, Sweden, and the Swedish Data Protection Authority (http://www.datainspektionen.se/in-english/), Box 8114, 10420 Stockholm, Sweden.

 

We need to provide Klarna with certain information about you and the order to enable Klarna to assess whether you qualify for their credit products. We need to transfer to Klarna account details such as your name, address, email address, phone number, and payment history, as well as your order details, such as payment method, shipping details, what was ordered, and similar. This will not be done if you do not select Klarna as your payment method. The further use of this data will be governed by Klarna’s Privacy Policy http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/en_gb/privacy

 

 

This website uses cookies to collect information. 

What is a cookie?


Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites.  Cookies allow a website to recognise a user’s device and help your browser navigate through the website by allowing you to log in automatically or remembering settings you selected during earlier visits (among other functions).  Cookies do not harm your computer.  If you would like to learn more about cookies in general you can visit www.allaboutcookies.org

Use of cookies on this website


Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online shopping and personalised features available on this website.  We do not use cookies to collect or record information such as your name, address or payment details.

We use cookies on this website for the following main purposes:


• for technical purposes essential for the operation of this website, such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for products;
• to distinguish you from other users of this website, so we can personalise your shopping experience by making this website and the advertising displayed on it more relevant to your interests and so we can remember choices you make (such as your user name, language or the country you are in) when you return to visit this website;
• to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns; and
• to enable us to fulfil our contractual obligations to third parties, for example to pay a partner if you have made a purchase on this website by following a link from their website. 

Most web browsers automatically accept cookies.  Unless you have adjusted your browser settings so that it will refuse cookies, cookies will be set when you access this website.  By using and browsing this website, you consent to cookies being used in accordance with this Cookie Policy.  If you do not consent, you must either disable cookies or refrain from using this website.  Please go to How To Manage Cookies section below for information on how to manage and disable cookies.


Our cookies


Below is a list of the main cookies that are set by us when you access this website and a description of what we use them for:

 

Cookie Name Cookie Purpose
userCountry, userCurrencySymbol, user Explicit, userLangId, userLanguage, userPreferredUrl, userprefs, userSalesCatalogId, userStoreId, viewed, WC_ACTIVE_POINTER, WC_AUTHENTICATION, WC_PERSISTENT, WC_SESSION_ESTABLISHED, WC_USERACTIVITY, SessionExists, ShowAlert, arc-33056-recently-viewed, JSESSIONID, mdr_browser These cookies remember your preferences from previous visits, allow you to add to basket and store your shopping basket. The website wouldn't work for you without them.
_utma, _utmb, _utmc, _utmz These cookies enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
The data stored by these cookies never shows personal details from which your individual identity can be established.
_#env, _#lps, _#sess, _#srchist, _#tsa, _#uid, _#vdf We work with DC Storm to help make our marketing campaigns more relevant. DC Storm cookies are used to help us see which marketing campaigns you click on and interact with. The data taken does not contain personal details from which your individual identity can be established.
_qsst, _qst, _qubitTracker cookies, _qPageNum_*name of brand* These cookies enable Qubit analytics software. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.
peerius_ct, peerius_rid, peerius_sess, peerius_user These cookies enable Peerius software. This software allows us to make recommendations of products that we think might be of interest to you, based on what you and other visitors have viewed.
 
s_cc, s_sq, s_vi These cookies enable SiteCatalyst analytics software, supplied by Adobe. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant.
s_campaign, s_ev20, _#tsa These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.

Flash cookies


We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos.


Third party cookies


Some cookies may be set by third parties when you visit this website.  These third parties may be suppliers who partner with us to deliver our website, companies that participate with us in affiliate marketing programmes and other third parties.  These cookies are controlled by the third parties, so please check the third-party websites for more information about these cookies and how to manage them.   These third party cookies do not collect personal data from which the third party would be able to identify individual customers.


Some of our third party partners that may set cookies on this website include:

Business Partner Cookie Purpose
The Exchange Lab

The Exchange Lab uses cookies to provide you with personalised adverts when you visit other selected websites. We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by visiting
http://theexchangelab.com/privacy-policy/
Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from The Exchange Lab will reappear when you visit other selected websites.

 

Criteo  Criteo uses cookies to provide you with personalised adverts when you visit other selected websites. We would like to continue to display content that's relevant to you; however, you can choose to opt out of this type of advertising permanently by visiting
http://www.criteo.com/us/privacy-policy
Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from Struq will reappear when you visit other selected websites.
 
ecustomeropinions.com In order to provide you with a better service, occasionally we'll ask if you'd like to complete a survey. This cookie's sole purpose is to remember if we've asked you to do so recently, and it contains no personal information.

Affiliate Window, Linkshare, Zanox

These cookies are only set if you get to the confirmation page after checkout. It is used to track whether we then owe any money as a commission to a site (affiliate) which has referred business to us.

Double Click

Double Click uses cookies to help to make PPC advertising more effective. These help us to track clicks and conversions. This is part of Google's conversion tag and more information on how the cookie operates and how you can manage these cookies is available at http://www.google.com/intl/en_GB/policies/technologies/ads/

Sizmek

Sizmek uses cookies to track what ads a user sees and engages with, these cookies are also used to track how a user that has seen or clicked on these ads engages with the different pages on the site so that they can accurately report on which pages the ads drove traffic to.

Facebook

Facebook use Cookies and similar technologies to show you ads on and off Facebook Services. Facebook work with advertising companies to help advertisers show people ads based on other websites or apps those people have visited, among other factors.

Google

To help Google partners manage their advertising and websites, Google offer many products, including AdSense, AdWords, Google Analytics, and a range of DoubleClick-branded services. When you visit a page that uses one of these products, either on one of Google’s sites or one of our partners’, various cookies can get used. Google may use cookies for a number of purposes, such as to stop you from seeing the same ad over and over again, to detect and stop click fraud, and to show ads that are likely to be more relevant (such as ads based on websites you have visited).

Twitter

To help Twitter deliver ads, measure their performance, and make them more relevant to you based on criteria like your activity on Twitter and visits to our ad partners' websites.

Ad Networks 

Different networks use cookies to segment and categorise different types of audience, dependant on behaviour. These audience segments are then used to help deliver relevant ads to a user’s measured interests.

 

 

Social buttons


If you 'share' topman.com content with friends through social networks – such as Facebook, Google and Twitter - you may be sent cookies from these third party websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Flash cookies

 
We may display video content on topman.com using Adobe Flash Player.  Adobe uses Flash cookies to improve your experience as a user.  If you wish to disable or delete a Flash cookie, please visit Adobe Flashplayer Security Settings.  Please bear in mind that if you disable Flash cookies you will be unable to access certain content on our website which uses Adobe Flash Player, such as videos. 


How to manage cookies


You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required.  How to do this will depend on the browser you use.  We have provided further information below on how to check which browser you use and how to manage cookies.  Please bear in mind that if cookies are not enabled on your computer, your activities will be restricted to browsing this website and you will not be able to add products to your shopping bag and buy them.

Checking which browser you use


If you are using a PC - go to 'Help' and select the 'About' option.

If you are using a Mac - click on the Apple menu within the browser and select the 'About' option.

Once you know which brower you are using, follow the instructions below to check if you have cookies enabled on your computer

Checking cookies - PCs


Microsoft Internet Explorer 6,7,8 

- Go to 'Tools' at the top of your browser window. Select 'Internet options'. Click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below to enable cookies

Mozilla Firefox
- Go to 'Tools' and select Options
- Click the Privacy icon
- Click on Cookies and choose 'allow sites to set cookies'

Google Chrome
- Go to 'Tools' and select Options
- Click 'Under the Hood'  and select the 'Content settings' button within the 'Privacy' section
- Choose 'Allow local data to be set'

Checking cookies – Macs


Safari on OSX
- Click 'Safari' and select 'Preferences' 
- Click 'Security' then 'Accept cookies'

Mozilla and Netscape on OSX
- Click on 'Mozilla' or 'Netscape' and select 'Preferences'
- Find ‘Cookies’ under 'Privacy & Security'
- Select 'Enable cookies for the originating web site only'

Microsoft Internet Explorer on OSX
- Click 'Explorer' and select 'Preferences'
- Find 'Cookies' under ‘Receiving Files’
- Select 'Never Ask' 

Opera
- Click 'Menu' and select 'Settings'
- Select 'Preferences' and then 'Advanced' 
- Select 'Accept cookies'


If you are not happy with the way that we use cookies then you should delete Topman cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.)

 

For further details regarding the use of data supplied by you, please see our Privacy Statement. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

 

All rights, including copyright, in this website are owned by or licensed to Top Shop/Top Man LTD t/a Topman. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of TOPMAN.COM.

 

We have taken every care in the preparation of the content of this website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

 

Certain (hypertext) links in this site will lead to websites which are hosted by our partners. When you activate any of these you will leave the TOPMAN.COM website and we have no control over, and will accept no responsibility or liability in respect of, the material on any website which is not under our control.

 

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

 

Times quoted in these terms and conditions are Greenwich Mean Time or British Summer Time (as applicable).

 

Please note that Topman facilitates the sale of certain products on topman.com as agent for its concession brands. By making an order on this site you enter into a contract with the relevant concession brand itself rather than with Topman.

 

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

 

Copyright © TOPMAN

 

This website is owned and operated by:

 

Topshop/Topman LTD t/a Topman

Registered in England

Company No. 2317752

Registered address:

Colegrave House,

70 Berners Street,

London W1T 3NL

 

VAT No: GB169 0943 36

 

customer.service@topman.com

 

Customer Service Telephone Number: 0344 984 0265 

 

 

FREE DELIVERY OVER £50

 

  1. Get free delivery on your UK order if you've spent over £50 with code FREE50UK. Enter at checkout to redeem.
  2. By taking advantage of the Free Delivery offer (the "Promotion") you agree to these terms and conditions.
  3. UK customers are entitled to free standard delivery as described on the Free Delivery message on the top right-hand side of the www.topman.com homepage.
  4. To redeem the delivery offer, you must enter the offer code at the online checkout and satisfy any minimum spend requirement in a single transaction.
  5. Australian customers are entitled to free standard delivery as described on the Free Delivery message on the top right-hand side of the www.topman.com homepage.
  6. To redeem the delivery offer, you must enter the offer code at the online checkout and satisfy any minimum spend requirement in a single transaction.
  7. Other international customers are entitled to free standard delivery with purchases over £100. Use code FREE10ROW at checkout to redeem.
  8. The Promotion applies to the standard delivery service available for all countries to which Topman currently delivers.
  9. Topman reserves the right to (i) cancel this Promotion (ii) refuse to allow any individual to participate in the Promotion and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).
  10. These terms and conditions shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts in the event of a dispute.

 

Promoter: Topshop/Topman Limited t/a Topman registered no. 1016191.

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

STUDENT DISCOUNT

 

  1. To redeem the Discount online, enter your student card number at the online checkout.
  2. To redeem the Discount in-store, show your valid student card at the checkout in-store and complete the data capture card.
  3. By entering your details in order to take advantage of the Discount you agree that your personal details may be used to keep you informed about our promotions, products and news.
  4. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us in kept secure and processed fairly and lawfully. For further details, please see our Privacy Policy at www.topman.com or ask in-store.
  5. The Discount may not be exchanged for cash and is non-transferable.
  6. Returned items will be refunded at the discounted price paid.
  7. This does not affect your statutory rights.
  8. The Discount may not be used to purchase gift cards or to settle store card accounts.
  9. Topman reserves the right to refuse any student ID that it deems to be invalid or fraudulent.
  10. Topman reserves the right to (i) cancel this offer at any time; (ii) refuse to allow any individual to participate in this offer; and (iii) amend these terms and conditions.
  11. These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 

Promoter: Top Shop/Top Man Limited trading as Topman (registered no. 2317752).

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

VIP: FREE DELIVERY

 

By taking advantage of the Free Delivery offer (the “Offer”) you agree to these terms and conditions.

  1. The Offer entitles you / ‘VIP’ Customers to free delivery within the UK on all online orders placed at www.topman.com between 00:00:01 (GMT) on 19th November, 2015 and 23:59:59 (GMT) on 30th November, 2016 (the "Promotional Period"). You must be a ‘VIP’ Customer and have opted in by Wednesday 2nd March 2016 to benefit from this Offer.
  2. Offer is valid for the account that made the qualifying purchase only.
  3. Offer valid for delivery to the United Kingdom only.
  4. The Offer applies to Free Next Day (Express) Delivery or Free Standard Delivery to any UK store, UK home or work address.
  5. Next Working Day (Express) Delivery is available when ordered before 9pm Mon-Fri and 2pm Sun (GMT)
  6. Deliveries to Northern Ireland, the Highlands, Islands and AB postcodes will take longer to arrive and will not arrive on your nominated day. Deliveries to these areas will arrive within seven (7) working days after the date nominated at the checkout.
  7. Topman’s normal refund and returns policy applies.
  8. This Offer cannot be cannot be exchanged for cash.
  9. This Offer cannot be used when opening a Topman Store Card, towards payment or part payment of an Arcadia Account Card balance or used for the purchase of gift cards.
  10. Topman reserves the right to (i) cancel this Offer at any time; (ii) refuse to allow any individual to participate in this Offer; (iii) decline to accept an order where, in its opinion, an Offer code is invalid for the order being placed; and (iv) amend these terms and conditions (and will use reasonable endeavours to notify changes to all customers).
  11. This Offer is not open to employees of the Arcadia Group, BHS Limited or their families, agencies or anyone else associated with this promotion.
  12. These terms and conditions shall be governed by and construed in accordance with English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 

Promoter: Top Shop / Top Man Limited trading as Topman. Company No. 02317752

Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.

WIN A TRIP TO VEGAS - UK PRIZE DRAW TERMS AND CONDITIONS

 

  1. By entering the free prize draw (the “Prize Draw”) you agree to these terms and conditions.
  1. The Prize Draw is open to residents of the UK aged 18 or over, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Prize Draw.
  2. To enter you must complete your details on the online entry form available to complete at:
    1. www.Topman.com/; or
    2. You can access the Prize Draw entry form hosted on Ginger Nut Media’s (“GNM”) website as follows:
      1. If you receive an email sent by GNM featuring the Topman Prize Draw, click the link in the email directing you to the Prize Draw entry page on GNM’s website; or
      2. If you see the online banner advert displayed on various third party websites featuring the Topman Prize Draw click the banner advert which will take you to the Prize Draw entry page on GNM’s website.
  3. The Prize Draw opens at 07:00 (BST) on 19 May 2016 and closes on 23:59 (BST) on Sunday 31st July 2016 (the “Closing Date”).Entries must not be sent in through agents or third parties. One entry per person. Entries which are late, incomplete, illegible or defaced will not be accepted.
  4. There shall be one winner (a “Winner”). The Winner of the Prize Draw will be the first entry drawn at random within three weeks of the Closing Date. Winner will be notified by email or telephone no later than four weeks after the Closing Date. Prize will be confirmed within 30 days of Closing Date.  Topman’s decision will be final and no correspondence will be entered into.
  5. There is one prize (the “Prize”) to be won. The Prize shall consist of the following:
    1. Return economy flights from any London, UK airport to Las Vegas Mccarran airport for the Winner and their guest. Flights will include:
      1. Access to the airport lounge (if applicable) at the Winner’s chosen London airport.
      2. One item of hand luggage per person (max 5kg) and one item of hold luggage per person (max 23kg).    
    2. Return private airport transfers from Las Vegas airport to Las Vegas hotel (return transfers to London airport not included).
    3. 4 nights accommodation at a 4 star hotel (chosen in Topman’s sole discretion) in Las Vegas, USA, based on two people sharing a double or twin room. Winner will need a credit/ debit card in order to check-in at the hotel for a security deposit.
    4. A Topman shopping spree for the Winner up to the value of £500 to be redeemed at a Personal Shopping Appointment at a Topman store offering this service. Topman will contact Winner in advance to arrange the Personal Shopping Appointment. Winner is responsible for any amount spent over £500. No cash alternative for any amount not redeemed.
  6. Prize is being arranged and booked by IMS Agency.
  7. Prize must be taken by 31st May 2017, and cannot be taken on the following dates:
    1. Between 25th June and 10th July 2016
    2. Between 20th November 2016 and 7th January 2017
    3. Between 25th March and 15th April 2017
  8. All elements of the Prize must be taken at the same time.
  9. Winner will be required to sign and complete a “winner information and prize acceptance form” (“Acceptance Form”), and the Winner and their travel companion must submit copies of their passports in order to enable IMS Agency to arrange the Prize.
  10. Winner’s requested departure date must have a minimum of 90 days advance notice of travel after completion of their Acceptance Form, unless stated otherwise.
  11. Winner will be required to submit three preferred departure dates, each date must be at least one calendar month apart.
  12. Once booked the Prize cannot be amended or altered
  13. Travel insurance (insurance provider at IMS’ sole discretion) will be supplied to the Winner and their guest before departure, subject to no pre-existing medical conditions. Travel insurance is subject to restrictions and the terms and conditions of the insurance provider. It is the responsibility of the Winner and their travel companion to meet any additional costs relating to obtaining insurance cover for any pre-existing medical condition and for any additional costs as may be specified where the Winner and / or their travel companion are aged 65 or over.
  14. Spending money and meals are not included in the Prize. Winner shall be responsible for all other costs. All taxes (including without limitation national and local taxes) in connection with the Prize and the reporting consequence thereof, are the sole responsibility of the Winner.
  15. The Winner and their travel companion may be required to provide appropriate government issued photo identification (such as a valid passport) at time of travel, and are solely responsible for determining and obtaining all necessary travel documents and complying with all other travel requirements.  Where travel is included in the Prize no changes will be made to travel itinerary or other travel details once any portion of travel arrangements have been made, except at Topman’s sole discretion.  Topman is not responsible for changes in schedule or for any expenses incurred as a consequence of flight cancellation/delay.
  16. The Winner must bring a credit card for settlement of incidentals not included in the Prize and the Winner shall be responsible for all expenses not specified in the Prize description above.
  17. If the Prize is not claimed within 14 days of the Winner being notified, Topman reserves the right to award the Prize to an alternative winner.
  18. The Prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative.  Topman reserves the right to substitute the Prize (or any part thereof) for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control. Prize is provided by IMS Agency. Promoter is not responsible for the Prize.
  19. Only one entry per person. Any person found to be sending multiple entries will be ineligible. Topmandoes not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.
  20. By entering this Prize Draw, you agree that your details, including but not limited to your email address, may be used to keep you informed about Topman promotions, products and news. The Winner also agrees that their details will be shared with IMS Agency in order to provide the Prize. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. Topman will not share your information with third parties for marketing purposes unless you have given us permission to do so. For further details please see our online Privacy Policy at www.Topman.com.
  21. By entering the Prize Draw the Winner agrees to participate in such promotional activity and material as Topman may require.
  22. The Winner’sfirst name, surname and county will be available for 28 days after the Closing Date and can be requested by sending a stamped addressed envelope to ‘Topman - Win a trip to Vegas’ at the address below.
  23. Topman reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 

Promoter: Top Shop / Top Man Limited trading as Topman. Company No. 02317752. 

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

WIN A TRIP TO AUSTIN

 

  • All entries must be received by 16 September 2016
  • Competition is open to UK residents only and entrants must be 18 or over
  • Only one entry per person. No responsibility will be accepted for lost or delayed entries. Incomplete entries and mechanical reproduction of multiple entries are not permitted.
  • The winner will be chosen at random by an independent party and contacted by 19 September 2016
  • If confirmation from the winner is not received within 24 hours from when they are awarded the prize, it will be considered forfeited and another winner will be drawn at random.
  • There is one prize of a 7 night holiday for 2 people to Austin, Texas.
  • Two tickets to see Austin City Limits TV series studio taping with Foals 6 Oct 2016
  • Two tickets for a driving experience at Circuit of The Americas F1 circuit
  • Two weekend passes to Austin City Limits Music Festival 7-9 Oct 2016
  • The holiday is subject to availability. It is therefore advisable to state as much flexibility as possible in terms of travel dates and to give as much notice as possible.
  • Once the trip is booked and confirmed any amends to the booking will be at the winner's cost.
  • The winner may be required to submit valid identification before receiving their prize.
  • The winner must be a UK resident aged 18 years or over and in possession of a valid passport. Proof of address may be required.
  • The winner will be responsible for ensuring that they have adequate travel insurance.
  • It is the winner's responsibility to arrange their own ESTA visa to enter the United States
  • The winner must comply with and is responsible for attending to any inoculation and health regulations or visa requirements required for their destination.
  • The winner is responsible for arranging and paying for their own travel to and from the London departure airport.
  • Spending money, meals, travel taxes, trip kitties, travel insurance, passports, visas, vaccinations, inoculations, additional transfers or regional flights and all other ancillary costs (as well as obtaining any of these) not specified in the prize inclusions are the responsibility of the winner.
  • The promoter and associated partners will not accept any liability for any loss or damages suffered whilst on this trip.
  • The prize must be accepted as offered. There is no cash or other alternative. The promoter reserves the right to substitute the prize with one of an equivalent or greater value.
  • The prize is non-transferable and non-changeable.
  • Entry details will be shared with the promotional partners for the purpose of promoting targeted communication from Austin, Texas, British Airways, STA Travel, Topman, ACL Live, COTA and Tito's.
  • The airline ticket allocation consists of a pair of return World Traveller British Airways flights between London Heathrow and Austin.
  • Flights are on mainline scheduled services operated by BA with a BA prefix number. Travel on BA franchise, code share or alliance partner airlines is not permitted. Flights include taxes, fees and charges. Domestic connections and other add-ons are not included. Any additional travel costs must be organised and funded by the passenger. Each pair of passengers must travel both the outbound and inbound journeys together.
  • Winners are responsible for any federal, state and local taxes and all costs and expenses associated with prize acceptance and use not specified herein as being provided.
  • The tickets must be booked by 4 October 2016. Redemption of prize flights will not be available beyond this date and the prize will be lost. All travel is subject to availability and capacity control. Flights must be booked at least 30 days prior to departure date by following the instructions provided in the notification.
  • Travel must be completed by November 2016. Subject to availability.
  • Confirmation of the flights will be sent to the passengers at least 7 days prior to the departure dates requested.
  • Where available, all prize flight tickets will be issued as e-tickets. Any lost, mutilated, or stolen tickets, travel vouchers or certificate will not be replaced.
  • Flights will be inventory controlled and flights will be subject to availability and capacity control, therefore access during school holidays and major sporting and cultural events will be restricted and availability may be limited during any other peak travel periods. BA reserves the right to limit the number of prize travel/ guest of British Airways seats made available on any flight, and it is possible that seats allocated to the prize winner / guest of British Airways fare class on a particular flight may be fully booked even though seats are still available for sale at a different fare or booking class in the same cabin. BA does not accept any responsibility in the event that the passengers are unable to book their preferred flight(s).
  • Flights are non changeable, non transferable and cannot be upgraded. Once booked, no changes can be made to the tickets. No cash or credit alternative prizes are offered. No upgrades are allowed.
  • All third party terms and conditions relating to the prize apply.
  • Passengers are responsible for supplying valid passports and visas. BA recommends that all passengers consider travel and medical insurance prior to commencing any flight.
  • Tickets for prize travel are valid for the prize winner accompanied by one travelling companion. These terms and conditions apply to both the winner and the travel companion and references to the prize winner include (where the context permits) the travel companion.
  • All travel on BA flights is subject to BA's general conditions of carriage for passengers and baggage (see ba.com) and the notice and conditions of contract contained on each ticket or itinerary.
  • Prize/ guest of British Airways flights cannot be used in conjunction with any BA Miles programme, any other discount, discount coupon(s) or voucher(s), promotion(s) or special offer(s) by BA or jointly with any other organisation, bonus, awards or certificates. Avios cannot be claimed for these flights.
  • BA reserves the right to provide substitute flights of similar value should the specified flights become unavailable for reasons beyond its control.
  • BA reserves the right to cancel or amend without notice the terms of any tickets issued in the event of major catastrophe, war, earthquake or any actual or anticipated or alleged breach of any applicable law or regulation or any other circumstance beyond the Promoters' control.
  • These terms and conditions are governed by English law and are subject to the exclusive jurisdiction of the English Courts.
  • STA Travel will provide 1 winner the prize of 7 nights’ accommodation in Austin, Texas for 2 people, up to the value of £800.
  • Accommodation of this prize is provided by STA Travel, Priory House, 6 Wrights Lane, London, W8 6TA. STA Travel will provide accommodation only.
  • Accommodation stay must be completed by November 2016. Subject to availability. Accommodation must be booked at least 60 days prior to stay.
  • The prize is non-transferable or refundable. No cash or credit alternatives will be offered.
  • The competition prize must be booked by 30 September 2016. Redemption of accommodation will not be available beyond this date and the prize will be lost. The prize cannot be redeemed outside of the UK.
  • STA Travel, reserves the right to request proof of residency at the stated address and identification for verification (to the Promoter's satisfaction in its discretion) before issuing accommodation prize. Incomplete or incomprehensible entries will be deemed invalid. STA Travel's decision to disqualify an entry is final and no correspondence will be entered into. No responsibility will be taken for lost, late or misdirected entries.
  • Visa requirements and entry restrictions are the responsibility of the prize winner. The promoter reserves the right to offer no alternative, or to cancel / void the prize if the prize winner is unable to meet entry requirements set out by the governments of all applicable countries
  • Prize cannot be used in conjunction with any other STA Travel or third party discounts or special offers.
  • STA Travel accepts no responsibility for any variation in the prize value. Prize, or any unused portion of the prize, is not transferable or exchangeable for other goods or services and cannot be taken as cash.
  • STA Travel will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any personal injury suffered or sustained in connection with the prize except for any liability, which cannot be excluded by law (in which case such liability is limited to the maximum extent allowable by law). STA Travel will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this promotion if the deficiency is occasioned by any cause outside the reasonable control of STA Travel including without limitation technical malfunctions or failures. Tax implications may arise from the receipt or use of a prize. Independent financial advice should be sought.
  • If for any reason STA Travel is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorised intervention, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, STA Travel reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion subject to any written directions under applicable legislation. STA Travel also reserves the right in its sole discretion to disqualify any individual who STA Travel has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. STA Travel's legal rights to recover damages or other compensation from such an offender are reserved.
  • The UK laws apply to this promotion to the exclusion of any other law.
  • By entering into this prize draw, the winners agree that his/her details may be used in post-event publicity including blogging on STA Travels preferred blogging system before, during and / or after the trip prize.
  • STA Travel reserves the right to substitute a prize of at least equal value in the event of unavailability, for whatever reason, of the advertised prize. Should the value of any prize be less than the value stated, the difference will not be awarded in cash or in kind.
  • Any costs incurred from changes post booking, are the winner's responsibility to pay.

 

  1. When you spend £150 or more (after discount and not including delivery charges) in one transaction online at www.topman.com between 00:01 (BST) Thursday 7th July 2016 and 23:59 (BST) Monday 11th July 2016, (the “Order”) you will receive a discount code entitling you to £40 off when you spend £40 or more not including delivery charges) in one transaction either online at www.topman.com or in any UK Store (the “Code”). 

  2. When you spend £100 or more (after discount and not including delivery charges) in one transaction online at www.topman.com between 00:01 (BST) Thursday 7th July 2016 and 23:59 (BST) Monday 11th July 2016, (the “Order”) you will receive a discount code entitling you to £25 off when you spend £25 or more (not including delivery charges) in one transaction either online at www.topman.com or in any UK Store (the “Code”).

  3. When you spend £50 or more (after discount and not including delivery charges) in one transaction online at www.topman.com between 00:01 (BST) Thursday 7th July 2016 and 23:59 (BST) Monday 11th July 2016, (the “Order”) you will receive a discount code entitling you to £10 off when you spend £10 or more (not including delivery charges) in one transaction either online at www.topman.com or in any UK Store (the “Code”).

  4. You will receive the Code no later than 23:59 (BST) on Monday 18th July 2016 via the email address used to place your Order.  Only one Code per person.

  5. Code valid for online use from date of receipt until 23:59 (BST) 28th August 2016 inclusive. Redeem online at www.topman.com by entering the Code at the checkout.

  6. Code valid for use in store from date of receipt until close of business on 28th August 2016. Redeem in store at any UK store by presenting your discount voucher email. Code valid for use at UK Topman solus stores or online only.

  7. Code can only be used by the recipient and is not transferable.

  8. Code cannot be used in conjunction with any other offer or promotion (including student discount) and cannot be exchanged for cash. Valid on all items.

  9. Code cannot be used for the purchase of gift cards, gift vouchers or for paying store card accounts. Normal refund policy will apply to item(s) purchased with the Code but item(s) will be refunded at the discounted price paid.

  10. Topman reserves the right to withdraw this offer at any time.

  11. Promoter: Top Shop / Top Man Limited trading as Topman. Company No. 02317752. 

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

TOPMAN LEAVE A REVIEW TO WIN £100

UK COMPETITION TERMS AND CONDITIONS
 

  1. By entering the competition (the “Competition”) you agree to these terms and conditions. 
  2. This Competition is open to residents of the UK aged 16 or over, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Competition. If you are under the age of 18, you must obtain consent from your parent/guardian to enter theCompetition. By entering into the Competition you confirm that you have this consent. 
  3. To enter you must write a review of a Topman product that you have recently purchased using the ‘write a review’ link contained on the individual webpage for that product on the Topman website, or by following the ‘write a review’ prompt provided to you in an email sent to you by Topman following an online purchase.
  4. This Competition will run from 00:00 (GMT) on 1 December 2015 until 23:59 (GMT) on 31st December 2016 (the “Promotional Period”).    
  5. There is one prize (the “Prize”) to be won each calendar month during the Promotional Period.   A month begins at 00:00 (GMT) on the first day of each month and ends at 23:59 (GMT) on the final day of each month during the Promotional Period (each a “Calendar Month”).  
  6. The Prize shall consist of a £100 Topman gift card that may be spent in-store or online.  Gift card terms and conditions apply. 
  7. There shall be one winner each Calendar Month (the “Winners”, and each one a “Winner”) from all reviews received within that Calendar Month.  The winning entry will be that entry which in the sole opinion of Topman is the best when judged against the following criteria:

    it is constructive and informative and will help other customers to understand the product;
    it explains how the product can be worn and what it can be worn with;
    it is engaging and interesting to read, and is clearly based upon personal experience of using the product.
     
  8. The Winner will be picked and notified by phone or email by no later than ten days following the end of each Calendar Month.   Topman’s decisions shall be final and binding in all respects on all entrants.  No correspondence will be entered into. 
  9. If the Prize is not claimed within seven days of the Winner being notified, Topman reserves the right to award the Prize to an alternative winner. 
  10. The Prize is non-transferable, non-refundable and non-negotiable.  There is no cash alternative.  Topman reserves the right to substitute the Prize (or any part thereof) for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control. Entries must not be sent in through agents or third parties. 
  11. Entries from one calendar month will not be rolled over into the next calendar month.  Topman does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. 
  12. All reviews submitted on the Topman website are subject to the ‘Customer Ratings and Reviews – Terms and Conditions’:http://reviews.topman.com/content/6024-en_gb/termsandconditions.htm. For the avoidance of doubt, you will retain the rights of ownership in your review (“Entry”).  However, in consideration of Topman providing the Competition, you will grant Topman a worldwide, irrevocable, royalty-free licence to use your Entry in any of Topman’s publications, websites, promotional activities and any other materials, for 50 years from the closing date of the Competition.  To the maximum extent permitted by law, you hereby agree to waive all, and agree not to assert any, of your moral rights (or similar rights) wherever in the world arising which relate to your Entry. All material submitted becomes the sole property of Topman and will not be returned. 
  13. All Entries must be your own work and must not have been published elsewhere or have won a prize in any other similar competition. It is your responsibility to ensure that any Entry does not infringe the intellectual property rights or other rights of any third party or any laws.  You warrant that the Entry is your own work and that you own the intellectual property rights in it. 
  14. By entering this Competition, you agree that your details, including but not limited to your email address, may be used to keep you informed about Topman promotions, products and news. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.  Topman will not share your information with third parties for marketing purposes unless you have given us permission to do so. For further details please see our online Privacy Policy Statement available at www.Topman.com
  15. By entering the Competition, the Winners agree to participate in such promotional activity and material as Topman may require. 
  16. The Winner’s first name, surname and county will be available for 28 days following the end of each Calendar Month and can be requested by sending a stamped addressed envelope to ‘Topman – Leave a Review to Win’ at the address below. 
  17. Topman reserves the right to (i) cancel this Competition, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute. 

 

Promoter: Top Shop / Top Man Limited trading as Topman. Company No. 02317752. 

Colegrave House, 70 Berners Street, London, W1T 3NL.

Topman TV Open Shoot x Raleigh Ritchie Private Screening PRIZE DRAW

UK PRIZE DRAW TERMS AND CONDITIONS

 

  1. By entering the free prize draw (the “Prize Draw”) you agree to these terms and conditions.
  2. The Prize Draw is open to residents of the UK aged 18 or over, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Prize Draw.
  3. To enter you must complete in full a Topman entry form online at www.topman.com/openshoot. ThePrize Draw opens at 9 am (BST) on Thursday 21st of July 2016 and closes at 23:59 (BST) on Thursday 28th of July 2016 (the “Closing Date”). Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted.
  4. There shall be five winners (each one a “Winner”).The winners of the Prize Draw will be the first five entries drawn at random at 1pm (BST) on the 29th July 2016. The winners will be notified by email by no later than one day after winners are drawn. Topman’s decision will be final and no correspondence will be entered into.
  5. There are five Prizes to be won (each one a “Prize”).  Each Prize shall consist of a pair of tickets to the Topman TV Open Shoot x Raleigh Ritchie Private Screening.
  • TRAVEL TO AND FROM THE EVENT IS NOT INCLUDED.
  1. If the Prize is not claimed within 2 days of the Winner being notified, Topman reserves the right to award the Prize to an alternative winner.
  2. The Prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative.  Topman reserves the right to substitute the Prize (or any part thereof) for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control.
  3. Only one entry per person. Any person found to be sending multiple entries will be ineligible. Topmandoes not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.
  4. By entering this Prize Draw, you agree that your details, including but not limited to your email address, may be used to keep you informed about Topman promotions, products and news. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. Topman will not share your information with third parties for marketing purposes unless you have given us permission to do so. For further details please see our online Privacy Policy atwww.topman.com
  5. By entering the Prize Draw the Winners agree to participate in such promotional activity and material as Topman may require.
  6. The Winners’first name, surname and county will be available for 28 DAYS after the Closing Date and can be requested by sending a stamped addressed envelope to Topman TV Open Shoot x Raleigh Ritchie Private Screening at the address below. 
  7. Topman reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 Promoter:

TOPSHOP: Top Shop / Top Man Limited trading as Topshop and/or Topman. Company No. 02317752. 

Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

TOPMAN - APPLE PAY

UK PRIZE DRAW TERMS AND CONDITIONS

 

  1. By entering the free prize draw (the “Prize Draw”) you agree to these terms and conditions.

 

  1. The Prize Draw is open to residents of the UK aged 16 or, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Prize Draw. If you are under the age of 18, you must obtain consent from your parent/guardian to enter the Prize Draw. By entering into the Prize Draw you confirm that you have this consent.

 

  1. By completing a purchase on the Topman mobile App (the “App”) and making the corresponding payment through Apple Pay, your details will be automatically entered into this Prize Draw and such payment using Apple Pay shall constitute your entry. ThePrize Draw opens at 10:00 (BST) 27 July 2016 and closes at 23:59 (BST) 1 September 2016(the “Closing Date”). Entries must not be sent in through agents or third parties. Late, incomplete, illegible or defaced entries will not be accepted.

 

  1. There shall be one (1)winner (the “Winner”).The Winner of the Prize Draw will be the first entry drawn at random within fourteen (14) days of the Closing Date. The Winner will be notified by emailby no later than 22 September 2016. Topman’s decision will be final and no correspondence will be entered into.

 

  1. There is oneprize (the “Prize”) to be won.  The Prize shall consist of a £1,400 Topman gift card. Gift card terms and conditions apply.

 

  1. If the Prize is not claimed within seven (7) days of the Winner being notified, Topmanreserves the right to award the Prize to an alternative winner.

 

  1. The Prize is non-transferable, non-refundable and non-negotiable. There is no cash alternative.  Topman reserves the right to substitute the Prize (or any part thereof) for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control.

 

  1. Topmandoes not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry.

 

  1. Unless you have opted out, by entering this Prize Draw, you agree that your details, including but not limited to your email address, may be used to keep you informed about Topman promotions, products and news. Topman complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. Topman will not share your information with third parties for marketing purposes unless you have given us permission to do so. For further details please see our online Privacy Policy at www.topman.com.

 

  1. By entering the Prize Draw the Winner agrees to participate in such promotional activity and material as Topman may require.

 

  1. The Winner’s first name, surname and county will be available for twenty eight (28) daysafter the Closing Date and can be requested by sending a stamped addressed envelope to “Topman Apple Pay Prize Draw” at the address below. 

 

  1. Topman reserves the right to (i) cancel this Prize Draw, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions (and will use reasonable endeavors to notify changes to entrants and potential entrants).  These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction in the event of a dispute.

 

  1. Promoter: Top Shop / Top Man Limited trading as Topman. Company No. 02317752. 

 

  1. Registered office: Colegrave House, 70 Berners Street, London, W1T 3NL.

1. By completing feedback (the "Feedback") with your name and email address you will be entered into the free prize draw (the "Prize Draw") and agree to these terms and conditions.

 

2. This Prize Draw is open to residents of the British Isles aged 16 or over, except for employees of the Arcadia Group, their families, agencies or anyone else associated with this Prize Draw.

 

3. The Prize Draw is run by the following Arcadia brands: Miss Selfridge, Wallis, Evans, Topshop, Topman, Dorothy Perkins, Burton, Outfit (the "Brands").

 

4. To enter you must register online at www.topman.com/feedback provide us with your details and complete the Feedback.

 

5. This Prize Draw opens at 00:00 (GMT) on the first day of each calendar month and closes at 23:59 (GMT) on the last day of each calendar month. Only one entry per person per month.

 

6. There will be one winner (the “Winner”) selected each calendar month from all of the entrants in that calendar month across all of the Brands. The Winner will be drawn by an independent person at eDigitalResearch (our third party agent) on the first Monday of the calendar month following entry. The Winner will be notified by email within 14 days of the draw in the relevant month. Arcadia's decision will be final and no correspondence will be entered into. There will only be one winner every calendar month across all Brands.

 

7. One prize will be won each calendar month. The Prize will be the Winner‘s choice of one of the following items (the "Prize"):

a. a new Apple iPad (9” model) or Samsung Galaxy tablet (8” or 10.5” model); or

b. a £250 Arcadia Gift Card; or
c. a £250 cheque.

and the Prize will be posted to the Winner within 28 days of notification from the Winner of the prize that they wish to receive.

 

8. If any Winner fails to claim their Prize within 14 days of being notified, Arcadia reserves the right to award the Prize to an alternative winner.

 

9. The Prize is non-transferable, non-refundable and non-negotiable. There are no cash alternatives. Arcadia reserves the right to substitute the Prize for one of its choosing which has a value the same or greater than the original Prize in the event of circumstances outside of its control.

 

10. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as Arcadia may require.

 

11. Arcadia does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent in through agents or third parties.

 

12. By entering this Prize Draw, you agree that your details including your email address may be used to keep you informed about promotions, products and news of each Brand. Arcadia complies with the standard procedures laid down in the UK Data Protection Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully. We will not share your information with any third parties for Marketing purposes. Arcadia will pass your details onto eDigitalResearch, our third party agent, who will use the information purely for the purposes of the draw. eDigitalResearch will not use your details for their marketing purposes and will not pass your information on to any third parties for marketing purposes. By entering the Prize Draw you consent to us using your information as set out above and in accordance with our Privacy Policy. For further details please see our online Privacy Policy.

 

13. The Winner’s first name, surname and county will be available for one month after the draw by sending a Stamped Addressed Envelope to: "Project Connect Free Prize Draw", at the address below.

 

14. Arcadia reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual's entry and (iii) amend these terms and conditions (and will use reasonable endeavours to notify changes to entrants and potential entrants).

 

15. These terms and conditions shall be governed by English law and the English Courts shall have exclusive jurisdiction to hear any disputes.

 

16. Promoter: Arcadia Group Limited. Registered company no. 237511. Registered office: Colegrave House, 70 Berners Street, London W1T 3NL.