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Our Services

At Topshop service is paramount, with the experience of shopping being as important as the garment you pick up.

Style Advisor


In 2001, Topshop launched its hugely successful complimentary Style Advisor Service. The unique VIP shopping experience is tailor made to help customers find anything from the perfect pair of jeans to the ultimate capsule wardrobe, this service is available by appointment at 18 stores across the UK. As part of the exceptionally popular service, customers also get to use the VIP fitting rooms, browse through style magazines and books, enjoy refreshments and even queue jump at the end.


Following the success of the Style Advisor service, Topshop launched Topshop to Go a mobile style service aiming to provide the ultimate in home shopping. Wherever a customer is, Topshop Style Advisors will come armed with the latest temptations that the store has to offer, from premium ranges and accessories to shoes. This service is available in selected key cities around the UK and Ireland (London, Glasgow, Manchester and Dublin).


The ultimate solution for fashion emergencies. Send our Style Advisors a text of what you need and they'll endeavour to find you the perfect thing, and courier it to you within the same day. This service is available from the Oxford Circus Flagship store to customers within the Greater London Area.


April 2008 saw the launch of a fabulous new premium Style Advisor membership card, inviting those serious about their style to collect loyalty rewards when spending with the Style Advisor service. Equipped with customer's wish-lists, Style Advisors provide the ultimate insider-tips on what's about to drop in store, regular emails with industry news, look books and even birthday treats. Members are also invited to special preview events for new season pieces, and exclusive access to the ultimate fashion event of the year - Fashion Week.